CX Documents of the Triangle Offense Framework (Part One)
Without proper CX documentation, you cannot execute an effective and efficient VOC data-gathering process.
Leo Vroegindewey
The Triangle Offense was founded by me, Leo Vroegindewey. I’ve worked in tech (Startups, Oracle, Lowes) and oil and gas (Cenovus, MEG Energy projects, among others).
The Triangle Offense CX Framework: Borrowing Successful Strategies from NBA Champions
The Triangle Offense CX Framework, rooted in the Chicago Bulls' strategy, cultivates customer loyalty through shared responsibility for customer experience, continuous opportunity evaluation, and team-wide understanding of customer segments.
Benefits of the Triangle Offense CX framework
Let's talk about some benefits of the Triangle
The Triangle Offense CX Framework: Addressing Specific CX Strategy Challenges
Without the Triangle Offense framework and the key CX documentation
Triangle Offense CX Framework: An Introduction
The Triangle Offense CX Framework enhances key customer experiences, generating business value. It unifies teams, focuses on the customer journey, and connects opportunities across segments.